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The New Grocer - Shipping Policy
The New Grocer delivery team will personally deliver your fresh premium products from Monday to Saturday.
Qualify for Free delivery with an order value above $99.
The New Grocer offers 3-day delivery*:The delivery slot is daily available between 2 p.m. and 7 p.m. from Monday to Friday and between 10 a.m. and 3 p.m. on Saturday.
* = if any products appear to be out of stock, you will be notified by our customer service agent with a suggestion for a replacement item or a refund.
Deliveries charges
Free delivery on order value above $99,-
Order value below $99,- = $14 delivery cost
Our Customer service is available daily between 9 a.m. – 7 p.m.* and can be contacted:
- via the contact form here
- via e-mail at hello@thenewgrocer.com
- via chat online (Not available on Sundays & Public Holidays).